Effective Date: November 28, 2025
Roger That Plumbing & Gas (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect and use your information when you visit our website https://rogerthatplumbingandgas.com/ or contact us about our plumbing and gas services.
By using our website or services, you consent to the practices described in this Privacy Policy.
We may collect personal details you give us, such as:
Name
Email address
Phone number
Address
Any other information you submit through contact forms or service enquiries
When you visit our website, we may automatically collect certain information, such as:
IP address
Browser type and version
Device information
Pages viewed and time spent on the site
Referring website
This information is used for analytics and to improve website performance.
We use your information to:
Responding to enquiries and service requests
Providing plumbing and gas services
Communicating with you about bookings, quotes, or updates
Improving our website, services, and customer experience
Complying with legal and regulatory obligations
We do not sell your personal information. We may share your information only in the following circumstances:
With service providers who assist us in operating our website or business (e.g. hosting, analytics)
If required by law, regulation, or legal process
To protect our rights, property, or safety, or that of our customers
Our website may use cookies or similar technologies to:
Ensure website functionality
Analyse website traffic and usage
Improve user experience
You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Under Australian privacy laws, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your personal information
To exercise these rights, please contact us using the details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Roger That Plumbing & Gas
Email: nick@rogerthatplumbingandgas.com
Phone: +61 424 731 240
This Privacy Policy is intended to comply with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
