Effective Date: November 28, 2025
These Terms & Conditions apply to the use of this website and any plumbing or gas services provided by Roger That Plumbing & Gas (“we”, “our”, or “us”). By accessing our website or engaging our services, you agree to these Terms & Conditions.
We provide plumbing and gas services to residential and commercial customers. All services are subject to availability and may vary depending on location, site conditions, and safety requirements.
Any quotes provided are estimates only unless stated otherwise in writing.
Bookings can be made via phone, email, or our website.
Quotes are based on the information provided at the time and may change if the scope of work changes.
Additional work required on-site will be discussed with you before proceeding where possible.
Prices are in Australian dollars unless stated otherwise.
Payment is required upon completion of the job unless otherwise agreed.
We accept payment methods as advised at the time of service.
Late or unpaid invoices may result in additional fees or recovery action.
If you need to cancel or reschedule a booking, please notify us as soon as possible. Late cancellations or missed appointments may incur a call-out or cancellation fee.
You agree to provide safe and reasonable access to the property where services are to be performed. We reserve the right to refuse or stop work if conditions are unsafe, non-compliant, or pose a risk to health or property.
We stand by the quality of our workmanship.
Manufacturer warranties apply to parts and materials supplied.
This warranty does not cover damage caused by misuse, neglect, unauthorised repairs, or normal wear and tear.
To the extent permitted by law:
We are not liable for indirect or consequential loss.
Our liability is limited to re-supplying the services or repairing the work carried out.
We are not responsible for pre-existing faults, hidden issues, or damage outside the agreed scope of work.
Nothing in these Terms limits your rights under Australian Consumer Law.
Website content is provided for general information only.
We do not guarantee the accuracy or completeness of website content.
You must not misuse this website or attempt to interfere with its operation.
All content on this website, including text and logos, is owned by or licensed to Roger That Plumbing & Gas and must not be reproduced without permission.
Your use of our website and services is also governed by our Privacy Policy.
We may update these Terms & Conditions at any time. Changes will take effect once published on this page.
These Terms & Conditions are governed by the laws of Australia and the state or territory in which services are provided.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Roger That Plumbing & Gas
Email: nick@rogerthatplumbingandgas.com
Phone: +61 424 731 240
